Help center

Practical guides for creating better events.

Clear answers for the everyday HereNow workflows: create an event, edit the page, publish, collect registrations, manage attendees, prepare paid events, and get unstuck.

55
Help guides
55
Core workflows
8
Help sections
Core topics

Choose the workflow you need now.

Each guide is written around one real task, so you can find the setting you need and understand what happens after you use it.

Getting started6 min read

Create your first event with AI

Start with one sentence, let HereNow draft the page, then review the details that matter before you publish.

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Publishing7 min read

Preview and publish your event page

Preview the page like an attendee, resolve blockers, then publish with the right visibility setting.

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Profile6 min read

Set up your curator profile

Your profile is the trust layer behind every event page. Set it up before serious promotion.

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Registration6 min read

Collect RSVPs without requiring attendee accounts

Attendees can register as guests. Ask for only what you need, then manage the list from your event tools.

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Registration7 min read

Manage registrations and export attendee data

Use the registration dashboard to review attendee status, check in participants, and export the list when needed.

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Payments8 min read

Create your first paid event

Paid events need more trust than free RSVPs. Finish organizer setup before opening checkout.

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Payments6 min read

Connect Stripe payouts

Connect Stripe before relying on paid checkout, and understand what HereNow can and cannot verify for payouts.

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Payments7 min read

Create and manage paid tickets

Set ticket name, price, quantity, sale window, and status before you publish a paid event.

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Payments6 min read

Understand free RSVPs vs paid tickets in HereNow

Free RSVPs reduce friction. Paid tickets add buyer commitment, payment setup, and a higher trust bar.

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Account & data7 min read

Who owns attendee data on HereNow

Registration data is operational data for the host. Handle it carefully and use exports only when needed.

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Troubleshooting5 min read

Ask AI support or report a bug

Clear support requests are faster to diagnose. Include the route, event context, expected result, and actual result.

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Publishing6 min read

Share your event link and check the public page

A published page is not finished until you check the attendee view and confirm the registration path works.

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Getting started5 min read

Choose and use an event template

Templates give you a safe starting structure. Pick the closest format, then customize the details that make the event yours.

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Getting started6 min read

Edit an event draft before publishing

Before publishing, edit the draft like an attendee will read it: promise first, logistics second, registration last.

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Registration6 min read

Set capacity, waitlist, and approval rules

Capacity controls how many people can join. Waitlist and approval settings help you handle overflow or curated attendance.

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Registration6 min read

Add custom registration questions

Custom questions help with logistics, but every extra field adds friction. Keep the form short and purposeful.

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Publishing6 min read

Change event details after publishing

Small copy edits are simple. Changes to time, location, price, capacity, or format need extra care and clear communication.

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Registration5 min read

Close registration or cancel attendee signups

Closing registration stops new signups. It does not replace clear communication with people who already registered.

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Registration5 min read

Check in attendees at the event

A simple check-in process helps you welcome people quickly and keep attendance records accurate.

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Publishing5 min read

Create an event recap after the event

A recap helps the event keep working after it ends. Keep it accurate, useful, and respectful of attendees.

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Payments5 min read

Understand fees, host net, and payout timing

Ticket price is not the same as what reaches your bank account. Review fees and payout status before you promise timing.

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Payments5 min read

What Stripe handles and what HereNow handles

HereNow helps you create paid events. Stripe handles sensitive account verification, bank details, and payout rails.

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Publishing4 min read

Publish a free event without Stripe

Stripe is for paid tickets. Free RSVP events can use HereNow registration without payment setup.

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Registration5 min read

What attendees see after RSVP or payment

Attendees need to know whether they are confirmed, pending, waitlisted, paid, or need to take another step.

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Account & data6 min read

Export or delete event and attendee data

Exports are useful for operations. Deletion requests need care, identity context, and the right support path.

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Account & data5 min read

Keep payment and identity information safe

Sensitive financial and identity details belong in secure provider flows, not ordinary messages.

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Troubleshooting4 min read

What the AI support assistant can help with

AI support is best for guidance and triage. Sensitive account, payment, and data requests may need human review.

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Troubleshooting5 min read

Troubleshoot Stripe account action required

Stripe action required usually means the connected account needs more information inside Stripe.

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Troubleshooting5 min read

Troubleshoot paid tickets not appearing

Ticket display usually depends on event publish state, ticket settings, capacity, payment readiness, and page visibility.

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Troubleshooting5 min read

Troubleshoot event page visibility and sharing

Most visibility issues come from draft state, unlisted links, wrong URLs, or viewing the page while logged in as the host.

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Troubleshooting6 min read

Troubleshoot attendee registration problems

Registration issues usually come from capacity, closed registration, form validation, payment state, or link problems.

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Publishing6 min read

Cancel, hide, or unpublish an event

Changing visibility is not the same as cancelling. If people registered, communicate directly.

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Event operations5 min read

Add co-hosts or collaborators to an event

Co-hosts can help run an event, but access should match the work they actually need to do.

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Event operations5 min read

Upload event photos, slides, or resources

Resources can make an event more valuable after it ends, but privacy and permission come first.

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Event operations5 min read

Understand event analytics

Analytics should help you improve the next event, not make false promises from tiny samples.

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Event operations5 min read

Duplicate an event or create a repeat series

Repeating an event is faster than starting over, but stale dates, locations, prices, and capacity can create confusion.

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Troubleshooting4 min read

Submit a feature request product can act on

The best feature requests explain the user job and impact, not only the button someone wants.

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Registration5 min read

Use a check-in QR code for event check-in

QR check-in can speed up arrival, but the attendee list and backup process still matter.

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Account & data5 min read

Manage event reminders and email preferences

Event reminders help attendees remember what they joined. Email preferences help keep communication respectful.

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Registration5 min read

What emails attendees receive

Attendee emails are there to confirm, remind, update, and follow up on the event someone joined.

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Payments6 min read

Handle refunds for paid event tickets

Refunds affect attendee trust and payment records. Review the order before promising an outcome.

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Registration6 min read

Manage waitlist and approval decisions

Waitlists and approval can protect event quality, but they need timely decisions and clear communication.

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Publishing5 min read

Change time, date, or location safely

Time and location changes affect real plans. Update the page, then communicate the change clearly.

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Getting started6 min read

Create an event from a poster or image

Poster extraction can save time, but the host should still verify text, dates, location, and registration settings.

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Getting started6 min read

Create an event from an existing link

A URL can speed up setup, but you still need rights, current details, and a fresh registration flow.

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Publishing5 min read

Choose or update your event cover image

A good cover image supports the event promise. The text still needs to carry the details.

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Profile5 min read

Set up brand settings for your event pages

Brand settings help repeat hosts look consistent, but clarity for attendees still comes first.

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Account & data6 min read

Create and manage host organizations

Organizations help teams host together, but access and attendee data should stay intentional.

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Payments5 min read

Manage HereNow Pro subscription and billing

Use Pro when you need paid ticketing and revenue tools. Check billing before launching paid events.

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Account & data5 min read

Sign in and recover account access

Account access problems are stressful. Start with the email and sign-in method you used for the event.

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Registration5 min read

Cancel or change your registration

If you cannot attend, act early so the host can manage capacity, waitlist, and event-day planning.

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Registration4 min read

Add an event to your calendar

Calendar entries help, but the public event page should remain the latest source of truth.

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Event operations6 min read

Send event updates to attendees

Good updates are short, specific, and tied to the event someone registered for.

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Account & data4 min read

Follow curators and manage curator updates

Following a curator helps you hear about future events without turning every event registration into broad marketing.

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Troubleshooting5 min read

Use developer settings and API tokens safely

Developer tokens can act like keys to your account or event data. Keep them private.

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Browse by area

Help center sections.

Browse by the part of HereNow you are working on right now.

Getting started

5 guides

Create your first event draft and understand the basic workflow.

Publishing

8 guides

Preview, publish, share, and index public event pages.

Profile

2 guides

Set up the host identity attendees see before they register.

Registration

12 guides

Collect RSVPs, manage attendees, and export event data.

Payments

8 guides

Prepare paid tickets, Stripe payouts, and launch checks.

Account & data

7 guides

Understand account trust, attendee data ownership, and privacy-sensitive workflows.

Event operations

5 guides

Run the event, add helpers, share follow-up content, review results, and repeat what works.

Troubleshooting

8 guides

Get help, report problems, and send support enough context to resolve issues.