Help center

Find the answer. Get back to your event.

Search practical HereNow guides for event creation, publishing, registrations, paid tickets, attendee questions, and account help.

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Popular help

Start with these common tasks.

A short list of the workflows most people need first.

Getting started6 min read

Create your first event with AI

Start with one sentence, let HereNow draft the page, then review the details that matter before you publish.

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Publishing7 min read

Preview and publish your event page

Preview the page like an attendee, resolve blockers, then publish with the right visibility setting.

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Registration6 min read

Collect RSVPs without requiring attendee accounts

Attendees can register as guests. Ask for only what you need, then manage the list from your event tools.

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Registration7 min read

Manage registrations and export attendee data

Use the registration dashboard to review attendee status, check in participants, and export the list when needed.

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Payments8 min read

Create your first paid event

Paid events need more trust than free RSVPs. Finish organizer setup before opening checkout.

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Troubleshooting5 min read

Ask AI support or report a bug

Clear support requests are faster to diagnose. Include the route, event context, expected result, and actual result.

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Help center sections.

Browse by the part of HereNow you are working on right now.

Getting started

10 guides

Create your first event draft and understand the basic workflow.

Create your first event with AIChoose and use an event templateEdit an event draft before publishing
Show 7 more
Create an event from a poster imageUse an existing link as event inspirationUse voice input to describe an eventRevise an event draft with the AI assistantSave a template to favoritesCreate and submit a reusable event templateBrowse events by city or category

Publishing

13 guides

Preview, publish, share, and index public event pages.

Preview and publish your event pageShare your event link and check the public pageChange event details after publishing
Show 10 more
Create an event recap after the eventPublish a free event without StripeCancel, hide, or unpublish an eventChange an event's date, time, or locationAdd or change an event cover imageGenerate or replace an event cover with AIAdd and edit an event agendaSet event location and online joining detailsCreate a shareable event posterEdit and export an event poster

Profile

5 guides

Set up the host identity attendees see before they register.

Set up your Host profileSet your Host brand colors, fonts, and logoManage Host profiles and team access
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Follow or unfollow a HostUpload and manage Host brand logos

Registration

17 guides

Collect RSVPs, manage attendees, and export event data.

Collect RSVPs without requiring attendee accountsManage registrations and export attendee dataSet capacity, waitlist, and approval rules
Show 14 more
Add custom registration questionsClose registration or cancel attendee signupsCheck in attendees at the eventWhat attendees see after RSVP or paymentUse a QR code for event check-inUnderstand which emails attendees receiveManage waitlist and approval decisionsCancel your event registrationAdd a registered event to your calendarCollect attendee phone numbersUnderstand a pending registration approvalApprove or decline registration requestsPromote an attendee from the waitlistView events you registered for

Payments

6 guides

Prepare paid tickets, Stripe payouts, and launch checks.

Create your first paid eventConnect Stripe payoutsCreate and manage paid tickets
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Understand free RSVPs vs paid tickets in HereNowUnderstand fees, host net, and payout timingWhat Stripe handles and what HereNow handles

Account & data

10 guides

Understand account trust, attendee data ownership, and privacy-sensitive workflows.

Who owns attendee data on HereNowExport or delete event and attendee dataKeep payment and identity information safe
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Manage the event emails you receiveManage your HereNow Pro subscriptionSign in and recover account accessCreate and revoke developer tokensFind and read your HereNow notificationsCreate an account after registering for an eventDelete your HereNow account

Event operations

11 guides

Run the event, add helpers, share follow-up content, review results, and repeat what works.

Add co-hosts or collaborators to an eventUpload event photos, slides, or resourcesUnderstand event analytics
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Duplicate an event or create a repeat seriesCheck in an attendee manuallyUndo an incorrect attendee check-inReissue an attendee ticket passAssign participation roles to attendeesManage your events from DashboardLeave a review after an eventComment on an event page

Troubleshooting

8 guides

Get help, report problems, and send support enough context to resolve issues.

Ask AI support or report a bugWhat the AI support assistant can help withTroubleshoot Stripe account action required
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Troubleshoot paid tickets not appearingTroubleshoot event page visibility and sharingTroubleshoot attendee registration problemsSubmit a feature request product can act onReport an event or user safety issue