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Event operations

Reissue an attendee ticket pass

Reissue a pass only when the attendee's current ticket link should be replaced. The old pass is invalidated and the new pass must be sent to the intended attendee.

2 min readUpdated Jul 22, 2026
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What to do

  1. 1

    Open the attendee record

    From the event management page, find the attendee and the ticket-pass actions.

  2. 2

    Choose Reissue

    Confirm that you are replacing the correct person's pass and understand that the previous pass will stop working.

  3. 3

    Share the new pass safely

    Use the available delivery action or copy the new link only to the intended attendee.

Good to know

  • Do not post ticket links publicly or place them in shared attendee spreadsheets.

  • Reissuing a pass does not change the attendee's payment or registration status.

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