Ask about HereNow. Record bugs and product ideas.
A focused support assistant for product setup, paid events, Stripe, account workflows, bugs, and feature requests. Log in first so feedback is attached to your account.
One place for product questions and actionable feedback.
The assistant answers what it can, and creates a structured support ticket when it detects a bug, feature request, billing issue, Stripe blocker, account blocker, or event setup blocker.
Product questions
Get guided answers for creating events, publishing, privacy, SEO, registrations, recaps, organizations, and co-hosts.
Bug reports
Describe what happened, the page you were on, expected behavior, and the exact error. The assistant records a structured ticket.
Feature requests
Share the workflow you want HereNow to improve. Requests are categorized so product follow-up is easier.
Stripe and paid events
Ask about Pro, Stripe Connect, paid ticket setup, checkout, payouts, refunds, and billing handoffs.
Support messages are scoped to HereNow product operations. Avoid sending sensitive card numbers, bank details, passwords, private keys, or full identity documents. Stripe-hosted pages should handle sensitive payment and payout data.
AI product support
Ask HereNow setup questions, report bugs, or record feature requests. Product topics only.
For urgent production incidents, include the event URL, exact time, screenshot, and whether payments or registrations are blocked.