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Event operations

Check in an attendee manually

Use manual check-in when an attendee cannot scan a ticket or QR code. Search the event list, verify the person's registration, and then mark the correct record as checked in.

2 min readUpdated Jul 22, 2026
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What to do

  1. 1

    Open check-in

    From the event management page, open the check-in dashboard or attendee list.

  2. 2

    Find the attendee

    Search by the available name or registration detail and confirm the status belongs to the person in front of you.

  3. 3

    Mark checked in

    Use the manual check-in action and verify the record updates successfully.

Good to know

  • Do not create a second registration just to bypass a lookup problem.

  • Keep one event-day helper responsible for resolving duplicate or unclear records.

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