Hosts who connected Stripe but still see a payment or payout setup warning.
Stripe says action required and I need to know what to do next.
Use this page when paid setup is blocked
Stripe may show action required when a connected account needs more information, verification, or account review. This can affect whether checkout or payouts are fully ready.
The safest next step is to open the Stripe onboarding or account area from payment settings and complete the requested action there.
Check Stripe action required
Open payment settings
Start from HereNow payment settings or the Stripe connect status area.
Continue to Stripe
Use the secure Stripe flow to review the account status and any requested information.
Complete required steps
Provide requested identity, business, tax, or bank information only inside Stripe.
Return to HereNow and refresh status
After completing Stripe steps, return to HereNow and check whether the payment status updates.
Contact support if status is stuck
Include the event link, account email, what Stripe status you see, and when you completed the step. Do not include private documents or bank details.
What action required may involve
Do not send verification documents to support
If Stripe asks for identity, bank, or tax details, use Stripe's secure flow. Support messages are for context, not private verification material.
FAQ
Can I sell tickets while Stripe says action required?
Do not rely on paid setup until you understand what action is required. The status may affect checkout, payouts, or account readiness.
Why does the warning still show after I completed Stripe steps?
Some provider updates take time or require review. If it stays stuck, contact support with safe context.
Can support complete Stripe onboarding for me?
No. You must complete sensitive Stripe onboarding steps yourself inside Stripe.
Related guides
Connect Stripe payouts
Connect Stripe before relying on paid checkout, and understand what HereNow can and cannot verify for payouts.
Read guideWhat Stripe handles and what HereNow handles
HereNow helps you create paid events. Stripe handles sensitive account verification, bank details, and payout rails.
Read guideKeep payment and identity information safe
Sensitive financial and identity details belong in secure provider flows, not ordinary messages.
Read guide